Service Excellence Karen!
5 out of 5 - by Dvora R. on Nov 17, 2016
Last refi I did did not go well. This time a friend referred me to Karen. Needless to say, Karen and her staff were awesome! Karen knew my previous story, took the extra time to listen, and then ensured throughout the process, she provided level of detail, ensured i not only understood but was comfortable with the process and information, and went above and beyond by assisting on a weekend day! Thank you Karen. I will be referring my friends and family your way.